JustFly.com is an online ticket agency that has garnered mixed reviews from customers. Let’s delve into the features, benefits, and drawbacks of using this service.
- Quick ticket booking process
- Handy and clear policies
- Convenient for those who read and understand the policies
- Long confirmation times for tickets
- Non-existent customer service
- Issues with flight changes and seating
- Problems with name corrections and refunds
- Allegations of price doubling and scamming
Several customers have reported dissatisfaction with JustFly.com. Many have experienced long confirmation times for tickets, non-existent customer service, and issues with flight changes and seating. There have also been complaints about problems with name corrections and refunds, as well as allegations of price doubling and scamming.
One customer expressed frustration with the lack of customer service, stating that phone lines don’t work and that only online chat is available, which can be very frustrating. Another customer highlighted an issue with a name correction, which resulted in their family members being rejected from the airport, leading to additional expenses and a lack of support from JustFly.com.
However, there are also customers who have found the service to be quick and convenient, particularly for those who read and understand the policies. They have praised the quick ticket booking process and the clarity of the policies.
It’s important to approach using JustFly.com with caution and to thoroughly read and understand their policies before making any bookings. While some customers have had positive experiences, there are significant concerns raised by others that should be taken into consideration.